Network Issues - 03/08/2020 [Resolved]

 Aug 30th

Hi,  Our monitoring system reported couple of network issues with the US based networks today from 4.00 P.M in the afternoon (30/08/2020). We are checking with up stream providers.  Currently, one of the major fiber providers (Level 3) for the east coast of the United States is experiencing an outage or routing issue. The data centers are ... Read More »

Emergency Server Maintenance Notification – SMBIZ

 Aug 13th

Emergency Server Maintenance Notification – SMBIZ We found the primary disk drive on the server SMBIZ is failing and we are doing immediate replacement of the disk drive tonight. Please find the downtime details below.  Maintenance Window: Friday 14 August 2020 Starts at 12.30. AM (Sri Lankan time) Duration – 6 hours to 8 ... Read More »

Upcoming Server Maintenance [Ultra20]

 Aug 2nd

Dear Customer,Please be informed that the server will go hardware upgrades. To improve the redundancy of the data, we are adding another disk drive to the server and building a RAID array. The technicians estimated around 90 minutes to 180 minutes downtime for this upgrade.Please find schedule downtime details below. All the ... Read More »