DNS Issue - 19/04/2019

 Apr 19th

[Update: Zone file has been restored, and all the DNS servers now fully operational]DNS Issue  - 19/04/2019Dear Customers, Currently, we are facing DNS issue our main zone file which was hosted in AWS cloud. Therefore, we have updated the name servers settings to propagate DNS zone in to different dns platform, However, the dns propagation take ... Read More »

Office is closed on 16 April 2019.

 Apr 13th

Dear Customer,

Please note, our office is closed on 16th April 2019 and therefor no phone support avaiable.  We will resume operations from 17th.

Thank You,

Upcoming Server Maintenance [ECOM]

 Apr 10th

Upcoming Server Maintenance [ECOM]-----------------------------------------------------------------------------------------Dear Customer, This is to inform you the server ecom.lankahost.net will go through disk upgrade in order to available enough room in the server for capacity requirements as number of customers on the server recently upgraded ... Read More »

Monthly Server Maintenance Schedule (April 2019)

 Apr 10th

Monthly Server Maintenance Schedule (April 2019) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 13 April 2019 (Saturday) – @ 12.30 A.M ecom – Disk replacement Approximate downtime – 2 hours  ________________________________________________________________19 April 2019 (Friday) Ent – Migration SMB – ... Read More »

Data Center Scheduled Network Maintenance - April 10th, 2019

 Apr 2nd

Data Center Scheduled Network Maintenance - April 10th, 2019We have the following notice from the datacenter and there will be intermittent network issues during this window. As part of our commitment to provide the best possible infrastructure for your services, we're notifying you of scheduled network maintenance that may affect your services ... Read More »

Scheduled Maintenance [SMB 40]

 Apr 1st

Scheduled Maintenance [SMB 40]Maintenance type:Power Distribution Unit (PDU) ReplacementEffected server:smb40 Reason for Maintenance:The PDU (Power Distribution Unit) within cabinet the server located is beginning to show signs of potential failure in the near future. Datacentre team has elected to replace the PDU proactively in order to mitigate ... Read More »

Scheduled maintenance of BizMail ( Business email 25 GB Package Customers only)

 Mar 23rd

Scheduled maintenance of BizMail ( Business email 25 GB Package Customers only)We will be conducting a scheduled maintenance for our Hosted Email environment. During this time users may experience intermittent failed authentication attempts when accessing their email over IMAP, POP, SMTP, or Webmail. Incoming email delivery and Hosted Exchange ... Read More »

Malware Scanner and Web Application Firewall

 Mar 18th

Malware Scanner and Web Application FirewallThis is to let you know, we have deployed new Malware Scanner and Web Application Firewall on all our servers. With this, all your hosting accounts are procted from number of known attacks. Also the malware scanner perform relatime scan on content being added to your account and disable the malware ... Read More »

Network issue - 08/03/2019 [Resolved]

 Mar 8th

Network issue - 08/03/2019 Currently, the servers are unavailable due to network connectivity issue and network administrators are working to get the network up and running. Update @ 10.00 AMSome part of the network reachable and some of the servers are online now.Update @ 10.10 AMAll the servers again unreachable. Administrators are working on ... Read More »

Upcoming IP Transition Notice [WIN7]

 Feb 28th

Dear Customer, As per immediate notice from datacentre, the Windows Server [WIN7] will be transfer in to new IP block. We will be taking the server (WIN) offline on Sunday 03 of March 2019 to complete the IP transition. If you are using LankaHost name servers (ns1.win7.lankahost.net and ns2.win7.lankahost.net) no action requires from your end as ... Read More »