Mobitel Connectivity issue

If you are using internet through Mobitel, you might not be able to see your site or access emails since yesterday. (2018/05/29)

When we trace the connection path, we can see the traffic does not move from the middle.

 

Example, (In Windows Command prompt, tracert yourwebsiteaddress)

 

 
traceroute web.lankahost.net

traceroute to web.lankahost.net (138.128.170.18), 64 hops max, 52 byte packets
 1  192.168.43.1 (192.168.43.1)  2.340 ms  3.121 ms  1.928 ms
 2  * * *
 3  * * *
 4  * * *
 5  202.129.235.132 (202.129.235.132)  38.281 ms  54.613 ms  38.540 ms
 6  212.73.201.13 (212.73.201.13)  156.963 ms  156.266 ms  160.096 ms
 7  * * ae-1-3103.ear3.paris1.level3.net (4.69.161.66)  165.402 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *

We have already informed to the Mobitel and waiting for their resolution. There is nothing we can do until Mobitel resolve the connectivity issue in their end as above clearly explain, the traffic lost in the middle ( some where in the Europe)


 

Mobitel Connectivity issue

Owl Image
Owl Image
Owl Image
Owl Image
Owl Image
Owl Image
Owl Image
Owl Image
Owl Image